- : Cancellation and Refund : -

---

Policy Regarding Cancellation / No Show / Early Departure

In the event of cancellation of travel arrangements due to any reasons – we must be notified of the same in writing. Cancellation charges will be effective from the time/date we receive your intimation in writing. Cancellation charges would be as follows:

120 days prior to arrival – 5% of the Tour + Actual service cost (like train tickets etc.)
120 - 61 days prior to arrival – 10% of the Tour + Actual service cost
60 - 31 days prior to arrival – 25% of the Tour + Actual service cost
30 - 16 days prior to arrival – 40% of the Tour + Actual service cost
15 - 07 days prior to arrival - 60% of the tour + Actual service cost.
06 days - 72 hours prior to arrival - 75% of the tour + Actual service cost.
Less than 72hours or No Show – No Refund

Please note - irrespective of above mentioned cancellations slabs - incase of cancellation of tour services after the booking is made with us - a minimum 10% service charges would be applicable.

In case of special train journey (like Palace on Wheels, Deccan Odyssey, Royal Orient etc.) and high peak season bookings (from 20th Dec to 15th Jan) a separate cancellation policy is applicable (which would be advised as and when required).

Also there is a seperate cancellation policy for some hotels like oberoi hotels: Hotel The Oberoi New Delhi , Amar Vilas Agra , Raj Vilas Jaipur , Vanya Vilas Ranthambhore , Udaivilas Udaipur ,Trident hotels , Taj Hotels, Casino Group of Hotels, Hotel Imperial New Delhi as these hotels are charging for 1 night retention charges if cancelled or amended 30 days in advance & retention for entire stay in cancelled or amended 8 days in advance .

There are few hotels , who normally ask for non- refundable deposit at the time of booking for example - hotels in Goa during peak period, Bangaram Island Resort - Lakshdweep, hotels in Buddhist sector , Port Blair, Surya Samudra in Kovalam, Kabini River Lodge, Teekhi Magri in Rajasthan, Haveli Braj Bhushan Ji in Bundi Rajasthan , hotels in Hospet & Badami, hotels in Maldives etc. Therefore you are requested to please check with us regarding the refund policy for above mentioned hotels.

In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

In case of Special Trains Journeys and/or peak season hotel bookings, a separate cancellation policy is applicable which we shall advise you as and when Applicable. In case you cancel the trip after commencement, refund would be restricted to a limited amount, which too would depend on the amount that we would be able to recover from our suppliers of services i.e hotels/transporters etc. For unused hotel accommodation, chartered transportation & missed meals, guide services etc. there will be no refund.

Arrival and Departure Policy

Check In - 1200 Hours
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check Out - 1200 Hours
Later check-outs are available on request and subject to availability / Payment.

Payments

For the services contracted, some advance payment should be made to hold the booking on confirmed basis & the balance amount can be paid either before your arrival or upon arrival in INDIA – but definitely before the commencement of the services. Vacations International hold the right to decide on the amount to be paid as advance payment, based on the nature of service & the time left for the commencement of the service.

Besides above, in certain cases like Train Journeys, hotels or resorts bookings during the peak season (Christmas/ New Year) or during fairs/festivals, full payment may be required in order to hold space on CONFIRMED BASIS. Please note that such payments are NON REFUNDABLE